Personal Information Protection Policy
Created: November 14, 2013
Revised: August 23, 2021
Hitoshi Nakamura,
Representative Director
Toreta, Inc.
The Company is well aware of its social mission with regard to protecting all the personal information that it handles and endeavors to comply with the laws and regulations relating to protecting the rights of individuals to which the personal information belongs as well as their personal information.
Furthermore, we have created management systems for personal information protection to embody the policy indicated below, and hereby declares that the entire company is involved in continuing improvement, while always keeping aware of trends in the latest IT technology, changes in demands in society, changes in the management environment, and other developments.
- 1. With regard to using and providing personal information, the Company limits this to the extent required for legitimate business activities for developing and conducting sales and management of reservation systems for eating and drinking establishments, as well as the engagement of workers and personnel management. It does not handle personal information in a way that exceeds the extent required to accomplish the specified purposes for using the information (use outside its intended purposes). Furthermore, it has put in place measures to ensure personal information is not used outside its intended purpose.
- 2. It obeys laws and ordinances to protect personal information, and the polices set forth by the government and other norms.
- 3. In regard to the risks of leakage, loss, corruption, and other treatment of the personal information, it puts in place reasonable safety measures and commits management resources conforming to the actual circumstances of the business to prevent such occurrences, as well as continually enhancing personal information security systems. Furthermore, it will take prompt corrective action in the unlikely event the above-mentioned events occur.
- 4. Complaints and consultations relating to the handling of personal information are attended to promptly, diligently, and appropriately.
- 5. In terms of management systems for the protection of personal information, the Company endeavors to review this Privacy Policy in a timely and appropriate manner and make improvements on a continuing basis in consideration of changes in the business environment surrounding the Company.
In addition to making this Privacy Policy known to all employees, the Company shall also take measures to make it available for anyone at any time by publishing it through the Company's website, pamphlets, and other channels.
Regarding Handling of Personal Information
Purposes of Use of the Personal Information the Company Handles
The Company uses the personal information it acquires for the following purposes. As to whether it is retained personal information judged to be disclosable or not, this is indicated in the "Retained Personal Information" column.
| Handling Work and Attributes | Purposes of use | Retained Personal Information |
|---|---|---|
| Personal information of people making inquiries | To contact the person To respond to their inquiry |
Yes |
| Personal information of clients | To contact client as the work requires, fulfill the contract with them, conduct business discussions, etc. To conduct support operations for the Company's services For invoicing, payments, and other transactional management |
Yes |
| Personal information of participants in seminars, events, etc. | To manage the operations of seminars, events, etc. To conduct communications and send materials related to the seminars, events, etc. |
Yes |
| Personal information relating to job candidates who have responded to recruitment activities for employment screening by the Company (including personal information received from employment agencies, etc.) | To contact them for employment screening, contact them with a job offer or notification of rejection, etc. | Yes |
| Personal information relating to work received on consignment | To conduct the consigned work | No |
| Personal information entrusted by companies using Toreta | To conduct support work related to the use of Toreta, such as confirming the details of orders | No |
| Engineer data from associated companies | To manage development work | No |
| ※Yes: Retained personal information; No: Not retained personal information | ||
This website uses Google Analytics to capture information about how visitors use the site.
We use cookies provided by Google Analytics, but the data is collected anonymously and no information that can identify a particular individual is obtained.
The data collected through the use of Google Analytics is managed according to Google LLC's Privacy Policy.
Visit the Google Analytics website to learn about their Terms of Service and Privacy Policy.
Toreta, Inc. may use advertisements delivered by third parties, including Yahoo Japan Corporation, and in this context, these third parties may be acquiring and utilizing information about cookies and advertising IDs of users visiting the Toreta, Inc. and other websites, as well as the usage behavior information and similar data regarding visits to the Toreta, Inc. website and applications used.
The cookie data, advertising IDs, and other information acquired by these third parties are handled in accordance with the privacy policies of those third parties.
The user can stop the use of cookie data, advertising IDs, and other information in advertisement delivery by these third parties by utilizing the following methods.
・For browsers
Access the opt-out page provided on the websites of these third parties.
・For applications
Access the advertising ID setting screen of the user terminal.
※For details on setting methods, check the guidance offered by Apple Inc., Google LLC, or other companies providing the OS for the various terminals.
Regarding Shared Use of Personal Information
There may be times when the Company shares the personal information obtained with its group member companies as indicated below:
a) Items of Personal Information Shared
Names, addresses, telephone numbers, email addresses, employer details, and other information obtained through information listed, input or registered from application forms, web forms, or other means with regard to the use of the products and services the Company offers.
b) Scope of Shared Use
By Toreta CC, Inc.
c) Purposes for Shared Use
For contractual procedures, contract management, data management, administrative agency work, support work or to respond to inquiries in the event the Company and group member companies share or collaborate to offer associated services.
d) Name of Entity Responsible for Management of Personal Information
Toreta, Inc.
Items Relating to Disclosable Personal Information
a) Business Name:
Toreta, Inc.
b) Personal Information Manager
Name of administrator: Manabu Shindo
Department: Product Planning & Promotion Department, Toreta, Inc.
Contact: TEL 03-6431-9006 (dialpad://03-6431-9006)
c) Contact for Complaints Relating to Disclosable Personal Information
Personal Information Inquiry Desk, Toreta, Inc.
TEL: 03-6431-9006 (dialpad://03-6431-9006 )
Email: corporate@toreta.in
d) Accredited Personal Information Protection Organization
[Name of Accredited Personal Information Protection Organization and Contact for Complaint Resolution]
Name of accredited personal information protection organization:
JIPDEC (Japan Institute for Promotion of Digital Economy and Community)
Complaint Resolution Contact:
Personal Information Complaints and Consultations Office
Address:
Roppongi First Bldg., 1-9-9 Roppongi, MInato-ku, Tokyo 106-0032
TEL:
03-5860-7565 (dialpad://03-5860-7565)
0120-700-779
e) Procedures for Requesting Disclosure of Disclosable Personal Information, etc.
0120-700-779
With regard to requests for notification of purposes of use from the individual or their representative, disclosure, correction / additions / deletion / suspension of use as well as erasure and stoppage of provision to third parties (referred to as "requests for disclosure, etc.) below) relating to the disclosable personal information the Company retains, the Company will accommodate these in the following manner:
1) Contact for Requests for Disclosure, etc.
File requests for disclosure, etc. to the above-mentioned Personal Information Manager.
2) Procedures for Request for Disclosure, etc.
① After receiving the request, the Company will send through the post the request forms with the prescribed format:
- • For notification of purposes of use: "Notification Request Form for Purposes of Use of Disclosable Personal Information"
- • For disclosure: "Disclosure Request Form for Disclosable Personal Information"
- • For corrections, additions, deletions or for suspension of use, erasure, and stoppage of provision to third parties: "Request Form for Correction, Suspension of Use, etc. of Disclosable Personal Information"
② Send through the post to the above-mentioned Personal Information Manager the request forms, documents to confirm the identity of a representative when a representative of the individual is making the requests, postal money order for the handling fee (only for notification request for purposes of use and disclosure).
③ After receiving the above-mentioned documents, the Company will confirm the identity of the individual by requesting two details that would identify that individual which are included in the information registered at the Company (I.e., telephone number and date of birth, etc.).
④ As a general rule, the response will be made in writing to the individual (sealed letter).
3) Documents to Confirm the Identity of a Representative when a Representative is Filing Requests
When the person filing a request for disclosure, etc. is a representative of the individual, include documents that certify that the representative is making the request as well as documents to identify the representative themself. Information pertaining to the permanent domicile contained in the materials is to display only the name of the large administrative division, and all other details are to be blacked out. Furthermore, send materials that do not include the individual identification number of the person, or black out the entire line displaying it.
① Documents to Identify the Representative
When the representative is authorized by the individual to request disclosure, etc.:
Letter of Authorization written by the individual (original)
If the representative is a legal representative of a minor, a copy of either:
Certified Copy of Family Register (listing the family relationship), or
Other official document confirming legal representative authority
If the representative is a legal representative of an adult ward, a copy of either: Certificate of Registered Matters pertaining to the registration as an adult ward, or Other official document confirming legal representative authority
② Documents to Confirm the Identity of the Representative:
Driver's License
Passport
Health Insurance Card
Resident Card
Basic Resident Register Card
4) Handling Fee for Notification Request for Purposes of Use or Request for Disclosure
Per request: 1,000 yen (Include a postal money order for this amount together with the request forms sent.)